Payment & Shipping
Payment Methods
- Advance payment (bank transfer)
- PayPal Plus, including credit card payment (Visa, Mastercard, American Express) without your own PayPal account
- Klarna invoice purchase – payment due 14 days after shipment, subject to an address and credit check
Shipping
Shipping is carried out via DHL.
| Region | Shipping Costs | Delivery Time |
|---|---|---|
| Germany | free | 3–4 business days |
| Austria, Belgium, Czech Republic, Denmark, France, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Slovakia, Sweden, Spain, Portugal, Slovenia | €10.00 | 3–4 business days |
| Norway, Ireland | €20.00 | 4–8 business days |
For orders placed outside regular business hours, shipping may be delayed by 3–4 days.
Delivery Time
For payment by advance transfer, the delivery period begins on the day after the payment order is given to the transferring bank; for all other payment methods, it begins on the day after the contract is concluded. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized at the place of delivery, the next business day shall take its place.
Returns
Information on your right of withdrawal and return can be found in our withdrawal instructions.